EDV:GFS

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Windows

On Windows 10 you have to enable the version 1 of the SMB protocol by opening "Turn Windows features on or off" and selecting "SMB 1.0/CIFS File Sharing Support". (Bzw. "Unterstützung für die SMB 1.0/CIFS-Dateifreigabe" in der Box "Windows-Features", die über "Programme und Features" in der Systemsteuerung aufgerufen werden kann.) If the feature is not available in the features list you have to open the "PowerShell" as Administrator. There you have to install it with "Get-WindowsOptionalFeature –Online –FeatureName SMB1Protocol" and activate it with "Enable-WindowsOptionalFeature -Online -FeatureName SMB1Protocol" (Microsoft Docs).

If it's not possible to download the files from the fileserver you probably have to check this discussion: "You can't access this shared folder because your organization's security policies block unauthenticated guest access"